I had a good stay at Hotel Lozenge in Athens. The location was fantastic, just a short walk from Syntagma Square, making it easy to explore the area. The staff was exceptionally helpful, going above and beyond to ensure my comfort. My only issue was the construction noise from an adjacent building during my first night, but the staff swiftly relocated me to a quieter room.
Rooms
10.0
My room was very modern and comfortable, especially after the upgrade to the sixth floor. It came with a balcony, which added a lovely touch to my stay.
Service
10.0
The service was perfect. Christina and the rest of the staff were friendly and accommodating, promptly helping me with my requests and showing genuine care for my experience.
Location
10.0
The hotel's prime location in a traffic-free area made it easy to enjoy various restaurants and shops, while still being close to major attractions.
Dining
10.0
Breakfast was included and truly excellent, with a good variety and high-quality offerings. I really enjoyed the fresh coffee and the overall atmosphere in the dining area.
Facilities
10.0
The facilities were great. I appreciated the room service options and the efficient housekeeping. The check-in and check-out processes were smooth, which helped me feel relaxed during my stay.
George
United Kingdom,
January
2025
6.0/10
I had a fantastic stay at Hotel Lozenge in Athens, with its prime location, friendly staff, and modern amenities being the highlights. However, I did encounter noise from construction nearby during my first night which disrupted my sleep. Thankfully, the staff promptly addressed my concerns and upgraded me to a quieter room, showcasing their commitment to customer service.
Rooms
9.0
The rooms are modern, clean, and equipped with necessary amenities like tea/coffee facilities. Despite my initial noise issue, the upgraded room on the 6th floor was splendid and offered much peace.
Service
10.0
The staff, including Christina, Alex, and others, were incredibly helpful and friendly. They went out of their way to ensure I had a pleasant experience, from room changes to providing late-night utensils.
Location
10.0
Located only a 5-minute walk from Syntagma Square, I found the hotel to be perfectly positioned for exploring central Athens and enjoying the nearby cafes and shops, yet it maintained a quiet ambiance.
Dining
10.0
Breakfast at the hotel was excellent, featuring a variety of delicious options including freshly squeezed orange juice and Greek specialties. Lunch and dinner menus were also great with freshly prepared meals.
Facilities
9.0
The hotel had a range of facilities including room service and helpful front desk services that made my stay more enjoyable. They even assisted with local travel tips.
Victoria
United Kingdom,
December
2024
6.0/10
I had an overall pleasant experience at Hotel Lozenge, thanks to its fantastic staff and great location near Syntagma Square. The cleanliness and comfort of the rooms stood out, although my initial room's proximity to construction was a bit disruptive. Thankfully, the team handled my concerns promptly and efficiently, moving me to a quieter room with a balcony. 😊
Rooms
8.0
The rooms were clean and equipped with modern amenities, with my upgraded room on the 6th floor providing a peaceful retreat. However, the first room I stayed in was near some construction noise, which was unfortunate.
Service
10.0
The staff at Hotel Lozenge were really good, especially Christina who helped reallocate my room swiftly. Their friendly demeanor and attentiveness made my stay good.
Location
10.0
The hotel's location is perfect, just a short walk from Syntagma Square and the vibrant shopping district. I felt safe exploring the area, even at night.
Dining
6.0
The breakfast offerings were decent but could use some more variety to enhance the experience. I appreciated the availability of room service, which came in handy after long days of exploring.
Facilities
7.0
The hotel provided essential facilities like room service and housekeeping, which were efficient. However, the breakfast could be improved for a better overall experience.
Joseph
United Kingdom,
November
2024
5.0/10
My stay at Hotel Lozenge was mostly fantastic, but there were a couple of minor hiccups. The location is unbeatable, just a short walk from Syntagma Square and surrounded by great coffee shops and restaurants. The staff really made my experience special with their warm hospitality, but the breakfast could use a bit more variety to be truly great.
Rooms
8.0
The Junior Suite I stayed in was spacious and clean, which I appreciated after long days exploring Athens. However, it wasn't as luxurious as pictured online, and I found the view a bit lacking.
Service
10.0
The staff were amazing, always going above and beyond to make my stay enjoyable. They were not only friendly but also offered great advice on places to visit.
Location
10.0
I loved the hotel's quiet pedestrian street location while still being very close to the hustle and bustle of the main square. It made exploring so easy!
Dining
8.0
Breakfast was good, and I enjoyed the fresh pastries and coffee, but I felt like they could add more options for variety. The restaurant downstairs was pretty good too.
Facilities
7.0
The hotel's amenities were decent, with room service available and helpful staff. However, the AC was a bit noisy at night, which could be improved.
Steven
United Kingdom,
November
2024
6.8/10
I had a wonderful stay at Hotel Lozenge. the location is just perfect, mere minutes from Syntagma Square. The staff were extremely friendly and went out of their way to ensure my comfort, which made a huge difference. The breakfast was a highlight, with fresh offerings that set me up for the day. though I did wish the rooftop were open for a better view.
Rooms
9.0
My room was clean and spacious, with comfortable bedding that let me sleep well after a day of exploring. The only downside was the TV, which had limited channels and occasionally stopped working.
Service
10.0
The service I received was really good. from the warm welcome to the helpful advice on local attractions. Special thanks to Christina at the front desk for promptly addressing my room change request due to noise issues from construction.
Location
10.0
I loved the location. it felt safe even during late-night strolls, and I was surrounded by charming cafes and boutiques. It’s just a short walk from major sites, making it ideal for exploring Athens.
Dining
9.0
I enjoyed the breakfast offerings in the restaurant. freshly made coffee and a variety of delicious dishes. I appreciated the option for room service as well, especially after long days out.
Facilities
8.0
The hotel has great facilities including efficient housekeeping and an airport shuttle service. making my travel seamless. Although I wished that the rooftop terrace overlooking the Acropolis was open.